Shipping Information
Free standard delivery on all orders above SAR 199.
Delivery Coverage
We ship across the Kingdom of Saudi Arabia and the United Arab Emirates. All orders are dispatched from our warehouse within 1-2 business days after confirmation.
Delivery Times
Standard delivery takes 2-5 business days depending on your city. Major cities including Riyadh, Jeddah, Dammam, Abu Dhabi, and Dubai typically receive orders within 2-3 business days.
Shipping Rates
| Order Value | Shipping Fee |
|---|---|
| Below SAR 199 | SAR 25 flat rate |
| SAR 199 and above | Free |
Cash on Delivery
Cash on delivery (COD) is available across KSA and UAE. A small COD processing fee may apply. Payment is collected by the courier at your door.
Order Tracking
You will receive an SMS and email with your tracking number once your order ships. Use the link in that message to follow your delivery in real time.
Important Notes
- Orders placed after 2 PM (AST) are processed the next business day.
- Friday and Saturday are non-working days. Orders placed on these days ship on Sunday.
- Delivery to remote areas may take an additional 1-2 days.
- AUXOM is not responsible for delays caused by customs or courier disruptions.